At Boby Ventures Private Limited (BVPL), we value transparency and client satisfaction. Our services involve customized IT solutions, including software development, cloud deployment, automation, and consulting. Since these are professional services tailored for each client, our refund and cancellation policy ensures fair engagement while protecting both parties.

1. Professional Services

• All services offered by BVPL are professional and project‑based.

• Work begins only after the scope of work (SOW) is mutually agreed upon.

 

2. No Monetary Refunds

• Once the scope of work is finalized and project execution has commenced, payments made are non-refundable.

• This is because our services involve custom development, resource allocation, and intellectual effort from day one.

 

3. Scope Revisions

• To ensure client satisfaction, we allow scope revisions within 14 days of project initiation.

• Revisions are limited to the originally agreed scope and are aimed at aligning deliverables with client expectations.

 

4. Project Cancellations

• Any cancellation requests will be reviewed strictly in accordance with the mutually signed Statement of Work (SOW), taking into account work completed up to the date of cancellation.

5. Why This Policy Exists

This policy ensures:

• Fair allocation of resources

• Protection of intellectual work already completed

• Client flexibility through limited scope revisions

6.  No Financial or Payment Services

Boby Ventures Private Limited does not provide financial, investment, brokerage, escrow, wallet, or payment processing services.
All payments made to BVPL are strictly towards software development and IT consulting services rendered to clients.

7. Advance Payments & Milestones

Advance Payments & Milestone Billing
Projects may require advance payments or milestone-based billing as defined in the Statement of Work (SOW). 

Payments made against completed milestones are final and non-refundable.

8. Force Majeure Clause

Force Majeure
BVPL shall not be held liable for delays or non-performance caused by events beyond reasonable control, including natural disasters, government actions, network failures, or force majeure events.

9. Contact & Dispute Resolution (ADD)

Dispute Resolution & Contact
For any concerns related to cancellations or service delivery, clients may contact:
📧 info@bobyventures.com
Disputes, if any, shall be subject to the jurisdiction of courts in Uttar Pradesh, India.